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Record & transcription
Recording permissions, microphones, transcripts, uploads and supported recording workflows.
Open Record → HELP CENTRE · FIND WHAT YOU NEED
Help without the runaround.
Start with one clear question.
Search JUNIQ help for recording, Ask JUNI, JUNI Agent, languages, My Vault, accounts, billing and downloads.
POPULAR HELP
Go straight to the part of JUNIQ you’re using.
Choose a category or search above. The Help Centre is designed to get you to the next useful answer quickly.
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Ask JUNI
Ask questions about recordings, uploads and saved information and get clearer answers from your JUNIQ content.
Open Ask JUNI →A
JUNI Agent
Prepare notes, emails, documents and practical follow-up work from information JUNIQ understands.
Open JUNI Agent →L
Languages
Translation, JUNI Voice, conversation language settings and multilingual workflows.
Open Languages →V
My Vault
Search, upload, download, organise and remove saved JUNIQ work inside your private workspace.
Open My Vault →ID
Account, billing & downloads
Sign in, trial access, usage, credits, pricing and installing JUNIQ on your device.
Usage & Credits →No matching help items found. Try a simpler word or contact JUNIQ.
QUICK ANSWERS
Common questions, answered simply.
Check that your browser or device has given JUNIQ microphone permission, then reload the page. If the problem continues, use System Check to verify your browser and recording environment.
Transcripts can be reviewed in the relevant JUNIQ workflow and, when you choose to save them, kept in My Vault for later access.
Ask about information you recorded, uploaded or saved — for example what was discussed, what decisions were made, what needs follow-up, or what a document means.
Yes. My Vault includes controls to search, download and remove saved items from your JUNIQ workspace.
Your Usage & Credits page shows your current allowance, what remains and when it resets. If you need more, approved top-up options can be added to your account.
STILL NEED HELP?
Talk to JUNIQ.
If you cannot find the answer you need, contact us directly or run System Check if the issue is related to your browser, microphone or recording environment.