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Product help
Questions about Record, Ask JUNI, JUNI Agent, Languages, My Vault, downloads or general product use.
Open Help Centre → CONTACT · WE'RE HERE TO HELP
Tell us what you need.
We’ll point you in the right direction.
Contact JUNIQ for product help, account support, Accessible Learning, business or enterprise enquiries, or a platform demo.
PRODUCT HELPACCOUNT SUPPORTACCESSIBLE LEARNINGBUSINESSENTERPRISE
CHOOSE THE RIGHT PATH
Start with the reason you’re contacting us.
Keeping the first step clear helps us get your message to the right place faster.
ID
Account & billing
Help with sign-in, trial access, usage, JUNIQ Credits, pricing or account-related questions.
Usage & Credits →A
Accessible Learning
Questions from learners, students, educators or learning environments about accessible use of JUNIQ.
Accessible Learning →B
Business & enterprise
Talk with JUNIQ about team workflows, enterprise needs, security expectations, integrations or a tailored demo.
Book a Demo →CONTACT JUNIQ
Send us a clear message.
Tell us who you are, what you need help with and the best email address to reach you. You can also contact us directly at hello@juniq.com.au.
- Keep your message brief and specific.
- Do not include passwords or payment card details.
- For technical problems, System Check may help before contacting support.
BEFORE YOU SEND
You may already have the answer.
H
Help Centre
Search common questions and product guidance across JUNIQ.
Open Help Centre →✓
System Check
Check browser support, microphone access and the basic recording environment.
Run System Check →S
Security & Trust
Read how JUNIQ approaches access, security, privacy and responsible data handling.
Security & Trust →